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Terms & Policy

Our team will provide you with a detailed listing of all items shown in the photos. These prices include transportation to the delivery point. Prices will be subject to adjustment at the commencement of each new Agreement/Year. You will pay all fees and charges incurred with each item shipped by our team directly to the End. The  Shipping Fee is included in the price quoted for each item. 


You agree that it is the sole responsibility of you to collect, report and remit all taxes to the correct tax authority for all business transactions, sales or revenue stemming from the sales of our team’s products. you further agrees that our team is not obligated to determine whether a sales tax applies and is not responsible to collect report or remit any tax information arising from any transaction involving the images or photos provided. 


Our team will provide a 30-day return policy during which an End Customer may return an item that is undamaged, unworn, with tags still attached (at their own expense). 


You are responsible to provide the correct address. our team will charge you any and all fees associated with a wrong address is provided. If the apartment/suite number is not included or a wrong postal code is provided and reshipping is required, there will be a re-shipping charge equal to the original shipping charge added to you’s account. There will be a 25% restocking fee for all packages returned to our team because of a bad address being supplied. 


If you becomes aware of any claim or potential claim in respect of defective Product liability arising from a delivery of any Products it shall immediately inform our team in writing providing all necessary information/documentation to enable our team to take any appropriate action. you may require our team to give all reasonable assistance, at our team’s cost, to enable to defend both their reputation. you shall not, without the prior written authorization of our team settle any such claim. 


During the course of business between you and our team confidential information related to your or our team’s business need to stay confidential. Such confidential information may include market prices, unique visitor’s website, inventory levels, product features and pricing and anticipated new products, our team sales practices and programs. you agrees that the confidential information will be used solely for the purpose of conducting business with our team. you must not disclose or distribute any confidential information to any competitor of our team or to any other third party without the express written consent of our team. All images of all products supplied by our team, including images on our team’s web site and its catalogue DVD, Blue-ray, are the exclusive property of our team. You may use these images only in connection with the sale of our team’s products and only in compliance with any policies or terms stated by our team. No other use or distribution is permitted, and you may not use our team’s images in connection with the sale of products from any person or entity other than our team. Prices and product availability are subject to change, and important changes need to be shared with you in advance. By placing an order, you accepts all our team’s terms and policies set forth in this Agreement. Our team reserves the right to modify any of the terms of this Agreement with notice to you. 


Our team prides itself on providing the best service in order fulfillment, and for your peace of mind we guarantee the following:

  • Any products damaged or broken on arrival will be resent by us
  • Any packages that are completely lost in transit will be resent by us

What we do not guarantee:

  • Any packages that are lost in customs
  • Packages lost because the buyer inputted their addresses incorrectly
  • Packages lost / returned because the buyer refused the package for whatever reason and marked returned to sender
  • Packages not deliverable because buyer was not able to receive the package after multiple attempts
  • Products that become defective after prolonged usage
  • Packages that arrive after the expected shipping time during periods of unexpected delays (logistics chain disruptions, extraordinary events, etc.)

For parcel which costs(product cost + shipping fee + handling cost) over 15USD, We do not provide resent gurantee.We suggest customer to set up shipping insurance fee on these products to lower the risk and avoid losing money.


Generally we cannot send products that are over 60cm in length, batteries or battery packs by themselves, liquids over 100ml, or other hazardous materials 


We provide tracking numbers to you AFTER we received your payment to lock the payment from paypal. the order can be processed and shipped out later once we get stock(in 3 days for the inital batch). unlike many other agents who might provide you tracking numbers long before the product is even shipped. We can follow strict rules that upload tracking only the order is shipped out. You can choose as you like. 


No. We only work with high volume clients that we individual source and purchase products for. To protect their privacy we have a very strict policy of not recommending products. 


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